Build lifecycle support around the way your team actually operates. Compare preventative maintenance tiers, review eligible DJI Care Enterprise protection and plan a documented service pathway for current and existing fleets.
Start with the aircraft status and desired outcome. A routine maintenance tier is not accidental-damage coverage, and a protection plan does not replace ongoing fleet care.
Scheduled inspection, cleaning, firmware review and calibration based on the supported service tier.
For mission readinessEligible manufacturer protection for covered accidental damage, subject to product, activation and service terms.
For eligible equipmentDiagnosis and quoted repair after a fault, impact, failed inspection or component issue is identified.
For a known problemService records, findings, completed work and follow-up actions organized for lifecycle tracking.
For operational controlThe three-tier structure below consolidates the recurring package features published for the supported aircraft. Exact inclusions are confirmed against the selected model before service.
For preventative upkeep and general system-health review.
For regularly deployed aircraft with additional wear exposure.
For supported high-use or mission-critical aircraft.
“Parts replacement” means only eligible parts included in the confirmed service scope. Damage repair, excluded components, freight, taxes and additional work may be quoted separately.
Choose an aircraft below to review its available service levels, current reference pricing and model-specific inspection scope. Every package is preventative maintenance—not accidental-damage coverage—and the final service scope must be confirmed before work is authorized.
Two maintenance levels for portable mapping and inspection operations.
Cleaning, detailed parts inspection, firmware updates and calibration. Intended for routine preventative maintenance without scheduled parts replacement.
Includes the complete Basic scope plus replacement of eligible easily worn components identified within the confirmed service program.
Two maintenance levels with thermal and imaging-system validation.
Cleaning, parts inspection, firmware updates and calibration for routine care of the aircraft and its imaging systems.
Adds eligible wearable-component replacement, including model-specific items such as propellers, dampers, fasteners or landing elements where covered.
Two service levels for frequently deployed dock aircraft.
Deep cleaning, aircraft inspection, firmware updating and calibration for routine preventative service.
Includes Basic service plus replacement of eligible easily worn parts to support recurring autonomous operations.
Three service levels from routine inspection through core-component service.
Cleaning, inspection, firmware updates, calibration and maintenance reporting for routine or moderate deployment.
Adds eligible wear-part replacement, which may include covered propellers, dampers and fasteners.
Adds eligible core-component replacement, advanced diagnostics and deeper propulsion or structural servicing.
Three service levels supporting navigation, mapping and data-capture reliability.
Cleaning, full system inspection, firmware updating, calibration and service reporting for moderate use.
Includes Basic plus eligible consumable or wearable parts such as covered propellers and dampers.
Includes Standard plus eligible motors or structural components and advanced diagnostic servicing.
Three selectable tiers with thermal-camera and navigation-system checks.
The core inspection, cleaning, firmware, calibration and reporting scope without scheduled component replacement.
Adds eligible wearable-component replacement such as covered propellers, dampers and fasteners.
Adds eligible core components such as covered motors, arms, landing structures, shell parts or antennas plus deeper diagnostics.
Three selectable tiers supporting calibrated multispectral data collection.
The foundational inspection, cleaning, firmware, calibration and reporting scope without scheduled parts replacement.
Adds eligible wearable components such as covered propellers, dampers and fasteners while checking data-capture stability.
Adds eligible motors, arms, landing or structural components, advanced diagnostics and deeper system checks.
Three service levels for complex, high-usage enterprise deployments.
Deep cleaning, parts inspection, firmware updating and calibration without scheduled parts replacement.
Includes Basic plus replacement of eligible easily worn components for frequently deployed aircraft.
Adds eligible core components—including covered ESC modules, fans or connectors—plus advanced diagnostics and operational testing.
Published reference turnaround: approximately 3–5 business days for Basic, 5–7 for Standard and 7–10 for Premium. Confirm timing before sending equipment.
Three service levels for inspection, public-safety and industrial fleets.
Complete cleaning, inspection, firmware, calibration and maintenance-report scope for routine service.
Includes Basic plus replacement of eligible easily worn items such as covered propellers and dampers.
Adds eligible propulsion and structural components with advanced diagnostics and deeper servicing.
Three service levels with thermal accuracy and imaging-system checks.
Cleaning, inspection, firmware, calibration and reporting for routine preventative maintenance.
Includes Basic plus eligible wear-item replacement, including covered propellers or mounting elements.
Adds eligible structural and propulsion components with advanced diagnostics and deeper system servicing.
Maintenance availability is confirmed individually for existing aircraft.
Cleaning, inspection, firmware, calibration and maintenance reporting.
Adds eligible easily worn parts such as covered propellers or mounting components.
Adds eligible propulsion and structural components plus advanced diagnostics and deeper servicing.
Presented for maintenance of deployed fleets—not as a new-system recommendation.
Cleaning, inspection, firmware, calibration and detailed maintenance reporting.
Adds eligible worn or consumable components such as covered propellers and dampers.
Adds eligible core components, advanced diagnostics and deeper servicing for mission-critical existing fleets.
Package inclusions vary by aircraft, country, service centre and aircraft condition. Damage repair, excluded components, batteries, payloads, shipping and taxes are not automatically included.
Use the filters to narrow the table. Prices are shown before applicable tax and remain subject to model confirmation, service eligibility and a current quote.
| Aircraft | Basic | Standard | Premium | Best Fit |
|---|---|---|---|---|
| DJI Matrice 4EMapping and survey | $499 | $652 | — | Routine or regular operations |
| DJI Matrice 4TThermal and inspection | $499 | $652 | — | Routine or regular operations |
| DJI Mavic 3EMapping | $432 | $547 | $710 | Routine through high usage |
| DJI Mavic 3TThermal inspection | $432 | $547 | $710 | Routine through high usage |
| DJI Mavic 3MMultispectral | $432 | $547 | $710 | Routine through high usage |
| DJI Matrice 4D / 4TDDock 3 aircraft | $573 | $638 | — | Routine or regular operations |
| DJI Matrice 3D / 3TDExisting Dock 2 fleets | $495 | $793 | $1,388 | Routine through high usage |
| DJI Matrice 400Multi-payload enterprise | $832 | $1,054 | $1,527 | Routine through mission-critical |
| DJI Matrice 30Established fleets | $795 | $1,095 | $1,509 | Routine through high usage |
| DJI Matrice 30TThermal established fleets | $795 | $1,095 | $1,509 | Routine through high usage |
These aircraft are not presented as current new-system recommendations. Service availability is confirmed for existing fleets.
| Aircraft | Basic | Standard | Premium |
|---|---|---|---|
| DJI Matrice 300 RTKExisting fleet | $507 | $811 | $1,420 |
| DJI Matrice 350 RTKExisting fleet only | $495 | $793 | $1,388 |
DJI Care Enterprise is manufacturer-backed protection for eligible DJI Enterprise products. The plan must be selected, purchased and bound within the applicable eligibility window or verification process.
Designed around a defined number of eligible replacements during the service period. A replacement fee can apply, and the product-specific service terms control.
Uses a product-specific coverage amount for eligible accidental-damage service. No additional repair or replacement charge applies while the approved cost remains within that amount, subject to the terms.
Care is commonly bound to eligible new or recently activated equipment within DJI’s stated window.
Equipment outside the normal window may require an approved inspection or verification process.
Renewal timing, total service duration and same-plan restrictions must be checked before expiry.
An activation code or auto-activation workflow may still require account and aircraft information to complete binding.
The team confirms the product, service pathway and authorization before work begins.
Provide the model, serial context, flight usage, operating environment, current symptoms and desired service.
Confirm maintenance tier, Care status, eligibility, exclusions and whether inspection is required.
Review pricing, shipping or drop-off, data preparation, turnaround expectations and authorization.
Perform the confirmed maintenance, diagnostic, repair or manufacturer protection workflow.
Provide service findings, completed actions, outstanding recommendations and return coordination.
A clear service history helps distinguish routine maintenance from fault diagnosis, accidental-damage support and lifecycle replacement planning.
Model, serial context, activation date and current Care status.
Flight hours, frequency, mission type and operating environment.
Known faults, impacts, warnings, calibration issues or performance changes.
Prior maintenance, repairs, component replacements and firmware state.
Required return date, operational deadline and available downtime.
Payloads, batteries, controller and other items relevant to the issue.
Maintenance, repair and DJI Care each follow different eligibility and authorization rules.
No. They are reference service prices before tax. Aircraft condition, eligibility, freight, additional parts, damage, exclusions and requested work can change the final quote.
No. Only model-specific eligible parts included in the confirmed tier and approved scope are covered. Other components or damage-related repairs may require a separate quote.
No. DJI Care is a protection plan for eligible accidental damage under its service terms. Preventative maintenance is scheduled aircraft care, while corrective repair addresses an identified problem.
DJI normally requires eligible new or recently activated equipment to be bound within its stated activation window. Equipment outside that window may require an approved verification or inspection process.
DJI’s current FAQ states that Basic and Plus do not support cross-renewal. Confirm the initial plan carefully and review the current terms before renewal.
A request can be submitted for an existing fleet. Service availability, parts, tier eligibility and turnaround must be confirmed individually; these aircraft are not presented here as current new-system recommendations.
Include them in the request when they relate to the fault, warning or workflow. Do not ship any item until the service team confirms exactly what must be sent and how it should be prepared.
No. The form begins a review only. Pricing, logistics and scope must be confirmed before equipment is sent or work is authorized.
Share the platform, service history and desired outcome. Unmanned Canada can help determine whether the next step is preventative maintenance, a protection-plan review or corrective repair.
Confirm Care eligibility, activation timing, maintenance planning and long-term support before the aircraft enters service.
