A clearer path from damaged to mission-ready.
Submit your unit, follow every service milestone, review the diagnosis and approve costs before any paid parts are ordered.
Tell us what happened.
We’ll use these details to identify the aircraft, prepare for check-in and make the next action clear.
repair labour is quoted
Your aircraft is checked in.
The assessment is complete.
Review the technician’s finding and cost breakdown. No work starts until the estimate is approved and the invoice is paid.
Where your aircraft is now
- ✓Request receivedCase created
- ✓Unit checked inIdentity verified
- ✓Assessment completeEstimate ready
- 4Your decisionAction required
- 5PaymentBefore work begins
- 6Repair & QCAfter approval
- 7Ready for returnPickup or delivery
Recommended repair
Bench diagnostics are $0. Required parts and certified repair labour are itemized before approval.
Impact damage is isolated to the arm assembly. Motors, gimbal and battery passed bench diagnostics.
Rear-left arm assemblyGenuine replacement component
$289.00Propeller setMatched replacement pair
$39.00Bench diagnostics$0 diagnostic fee
FREECertified repair labour + quality checkExample labour estimate
$149.00Estimated totalCAD · includes 13% HST
$539.01A repair process clients can understand.
Each stage has a clear owner, client message and next action.
Tell us what happened
Client, aircraft and issue details create the initial intake record or email.
Drop off or ship
Safe handling instructions and a received-items list reduce check-in ambiguity.
Verify the unit
Model, serial number, accessories and reported condition are confirmed.
Assess at no charge
Findings, recommended parts and included work are documented visually.
Approve, question or decline
The client controls whether the repair moves forward.
Invoice before work
An approved estimate is invoiced and paid before repair begins.
Repair and quality check
Parts, labour, calibration and testing are recorded against the case.
Ready for service
The client receives final documentation and pickup or shipping instructions.
Submit the aircraft details first.
Free diagnostics. Certified DJI Repair Center. Approval before repair begins.
